Shipping policy

All orders ship from Johannesburg via courier with tracking.

Delivery time: 5–7 working days from dispatch for main centres. Outlying areas may take 1–2 days longer.

Processing: orders placed before 12:00 on a working day are dispatched the same day. Orders placed after 12:00, or over a weekend or public holiday, are dispatched the next working day.

Cost: delivery is free on all orders. Every order is delivered to your door by courier.

Tracking: you'll receive a tracking number by email once your parcel is collected.

If your order hasn't arrived within 7 working days of dispatch, email us at lumoraza.co.za@gmail.com and we'll chase it.